Flu Vaccination Clinics – Information for Patients

Please read this information sheet before calling us with queries about this year’s flu clinics – it answers all frequently asked questions and explains how the clinics will organised differently this year so we can socially distance.

  • If you have any questions about the flu vaccination itself or the NHS eligibility criteria, you will find detailed information on the NHS website.
  • We will be writing to invite eligible patients to book an appointment for their flu vaccination shortly. The letter will explain how to book your appointment – either online via the NHS App or Patient Access App, or via a special ‘flu phone’ number. Please do not call the regular surgery number as we have over 6000 patients eligible for flu vaccination and these calls stop other patients from reaching us. There will be no walk-in clinics this year.
  • Please keep your letter safe as you will need to bring it to clinic as proof of your eligibility.
  • Patients aged 50-64 years are not eligible to be vaccinated at this time, unless they are also in one of the ‘At Risk’ categories. Our understanding is that, subject to the availability of vaccine nationally, this cohort will be vaccinated around November.
  • If you are under the care of the district nurse or community matron, they will vaccinate you when they visit. If you live in a nursing or care home, our practice nurses will be visiting in early October to vaccinate residents. Again, there is no need to contact the practice at this time as we will organise this with your home.
  • We plan to vaccinate under 18s in the week commencing Saturday 19th September. There will be separate clinics for under 18s who have been shielding and for those who are in one of the NHS flu vaccination risk groups on Saturday 19th September. We will then vaccinate children born between 1st September 2016 and 31st August 2018 during the following week. We are not planning any further clinics later in the autumn so please book your child in during this week.
  • Children in school years Reception to 7 will be offered vaccination at school – please do not miss this opportunity if you want your child to be vaccinated as GP surgeries are unable to vaccinate these children unless they are also in one of the ‘At Risk’ groups.
  • Adult flu clinics will take place week commencing 28th September. Patients who have been shielding will be offered a separate clinic – this will be clearly labelled for online bookings. If you are not on the government COVID-19 shielding list, please take care not to book into this clinic by accident. There is no need to contact the surgery unless you believe you are eligible and have not received an invitation letter by the end of September – if this is the case, please telephone the ‘flu phone’ number so we can look into it for you.
  • Following risk assessment, all clinics will be held at the Giggs Hill site in the car park. The limitations of the building and car park in East Molesey prevent us from operating socially distanced flu clinics and it is vital that we can maintain strict social distancing across the site for the vulnerable, elderly and other patients who attend the practice for other reasons. We appreciate that this will be a little less convenient for some patients and thank you in advance for your understanding and co-operation at this difficult time.
  • There will be a limited number of appointments at the East Molesey site for patients who are mobility impaired or do not have transport. These appointments will be bookable only via the ‘flu phone’ – 020 8187 1361, available Monday to Friday from 10:00 to 16:00. We ask for your co-operation in leaving these appointments free for patients who genuinely need them.
  • There will be clearly visible marshals on site – please follow their instructions and please ensure that you wear a mask.
  • We look forward to seeing you at one of the clinics. Don’t forget to bring your letter.

With best wishes,
The Glenlyn team